FAQ's for Gift Card

Mufinpay Prepaid Gift Card is a non-reloadable Prepaid Gift card powered by RuPay with a maximum loading value of Rs. 10,000. It is available in both Virtual and Physical variants.

The card works as a one-time loaded gift card. You can use it for making purchases until the loaded amount is exhausted.

he maximum loading value for each card is Rs. 10,000.

No, the Mufinpay Prepaid Gift Card is non-reloadable.

The card is valid for one year from the date of issuance.

Yes, the card can be used on All POS (Point of Sale) and ECOM (E-commerce) platforms in India.

The card is available in both Virtual and Physical variants.

You can check the balance on your card by visiting the giftcard@mufinpay.com.

No, the card can only be used for transactions within India.

The card is usually activated upon purchase. Please refer to the activation instructions provided with the card.

Yes, the card is designed to be a perfect gift, and you can give it to someone special.

Please report the loss immediately to Mufinpay customer support on Number available on website They will guide you through the replacement process.

If you suspect any unauthorized transactions, immediately contact our customer support from www.mufinpay.com website or block your card from Customer panel.

No, the balance cannot be transferred between Mufinpay Prepaid Gift Cards.

The card can be used for a wide range of purchases, both online and at physical stores, within India.

No, the card cannot be used at ATMs for cash withdrawals.

Check the available balance on the card and ensure it is sufficient for the transaction. If issues persist, contact customer support.

No, the card is not suitable for recurring payments.

You can purchase the card through authorized Mufinpay Partners and Mufinpay website.

The card is can be used after 15 minutes of cooling period following the purchase.

 

You are allowed to buy a maximum of 100 gift cards. Please refer to the Terms of Use for the current limit on the number of prepaid gift cards that can be purchased by a user, as it may vary over time.

Yes, you can use the card for hotel bookings and reservations, both online and at the hotel.

If your card expires with an unused balance, you may contact customer support for guidance on transfer of available balance to your bank account after necessary verification.

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