Frequently Asked Questions
1. What is Mufinpay Prepaid Gift Card?
Mufinpay Prepaid Gift Card is a non-reloadable Prepaid Gift card powered by RuPay with a maximum loading value of Rs. 10,000. It is available in both Virtual and Physical variants.
10. How can I activate my Mufinpay Prepaid Gift Card?10.
The card is usually activated upon purchase. Please refer to the activation instructions provided with the card.
11. Can I gift the Mufinpay Prepaid Gift Card to someone else?
Yes, the card is designed to be a perfect gift, and you can give it to someone special.
12. What happens if I lose my Mufinpay Prepaid Gift Card?
Please report the loss immediately to Mufinpay customer support on Number available on website They will guide you through the replacement process.
13. What should I do if I suspect fraudulent activity on my card?
If you suspect any unauthorized transactions, immediately contact our customer support from www.mufinpay.com website or block your card from Customer panel.
14. Can I transfer the balance from one Mufinpay Prepaid Gift Card to another?
No, the balance cannot be transferred between Mufinpay Prepaid Gift Cards.
15. Are there any restrictions on the type of purchases I can make with the card?
The card can be used for a wide range of purchases, both online and at physical stores, within India.
16. Can I use the Mufinpay Prepaid Gift Card at ATMs to withdraw cash?
No, the card cannot be used at ATMs for cash withdrawals.
17. What should I do if my transaction with the Mufinpay Prepaid Gift Card is declined?
Check the available balance on the card and ensure it is sufficient for the transaction. If issues persist, contact customer support.
18. Can I use the Mufinpay Prepaid Gift Card for recurring payments?
No, the card is not suitable for recurring payments.